var resource_uccmanager_btn_add = "Add";
var resource_uccmanager_btn_remove = "Remove";
var resource_uccmanager_btn_update = "Update";
var resource_uccmanager_errormessage1 = "Start time can not be less or equal then the end time!";
var resource_uccmanager_field_customhoursenable_title = "Custom Hours Enable";
var resource_uccmanager_field_customhours_title = "Custom Hours";
var resource_uccmanager_workday_fri = "Friday";
var resource_uccmanager_workday_mon = "Monday";
var resource_uccmanager_workday_thu = "Thursday";
var resource_uccmanager_workday_tue = "Tuesday";
var resource_uccmanager_workday_wed = "Wednesday";
var resource_uccmanager_dayselect_text = "Select day...";
var resource_uccmanager_errormessage2 = "Select workday!";
var resource_uccmanager_workday_sat = "Saturday";
var resource_uccmanager_workday_sun = "Sunday";
var resource_common_defaultlistview_title = "All Items";
var resource_ivrquestions_question_messagebusy = "It seems to be very busy at the moment.";
var resource_ivrquestions_question_messageclosed = "We are closed at the moment.";
var resource_ivrquestions_question_messageoverflow = "We are sorry. There are too many people waiting at the moment. Please try again later. Your call will now be disconnected.";
var resource_ivrquestions_question_question0_1 = "Press 1 for sales.{break}";
var resource_ivrquestions_question_question0_2 = "Press 2 for support.{break}";
var resource_ivrquestions_question_question0_3 = "Press 3 for other questions.{break}";
var resource_ivrquestions_question_queue1 = "One moment please, your call will be answered by the next available representative.";
var resource_ivrquestions_question_queue2_1 = "Please hold. There is one person ahead of you.";
var resource_ivrquestions_question_queue2_2 = "Please hold. There are two persons ahead of you.";
var resource_ivrquestions_question_queue2_3 = "Please hold. There are three persons ahead of you.";
var resource_ivrquestions_question_queue2_4 = "Please hold. There are four persons ahead of you.";
var resource_ivrquestions_question_queue2_5 = "Please hold. There are five persons ahead of you.";
var resource_ivrquestions_question_queue2_more_5 = "Please hold. There are more than five persons ahead of you.";
var resource_ivrquestions_question_queue3 = "{break} Please stay on the line {break} You will be connected as soon as possible.";
var resource_ivrquestions_question_voicemailmessage = "Please leave a message after the tone.";
var resource_ivrquestions_question_welcomemessage = "Welcome to.{break}";
var resource_ivrquestions_question_welcomerecording = "This conversation will be recorded for training purposes.{break}{break}";
var resource_ivrquestions_answer_question0_1 = "You have chosen sales.";
var resource_ivrquestions_answer_question0_2 = "You have chosen support.";
var resource_ivrquestions_answer_question0_3 = "You have chosen other questions.";
var resource_routing_errormsg_noselect = "You must select a value";
var resource_common_listtemplategallery_title = "List Template Gallery";
var resource_eventreceiver_ivrquestions_errormessage1 = "Cannot delete SystemItems or CustomSystemItems";
var resource_ivrquestions_errormsg_inuse = "Value is already in use";
var resource_ivrquestions_errormsg_nonumber = "Value is not a valid number";
var resource_ivrquestions_errormsg_notinrange = "Value must be between 0 and 10";
var resource_ivrquestions_errormsg_empty = "Value must be filled in";
var resource_ivrquestions_description_prompt = "The Prompts is what the customer will hear after the Welcome Message (when no Skill is configured). Prompt will play along with Questions in order of Choice. Prompts can only be used in combination with Prompt Config.";
var resource_ivrquestions_description_question = "The Questions is what the customer will hear after the Welcome Message (when no Skill is configured). Questions are asked based on Choice order. Levels can be created using ParentQuestion.";
var resource_trainertrainee_errormsg_inuse = "Combination already in use";
var resource_trainertrainee_errormsg_samevalues = "Combination cannot be the same";
var resource_routing_errormsg_disabled = "Disabled because 'Match To' is not empty";
var resource_playlists_errormsg_inuse = "Value is already in use";
var resource_playlists_errormsg_notinrange = "Value cannot be less then 1";
var resource_playlists_errormsg_nonumber = "Value is not a valid number";
var resource_playlists_errormsg_empty = "Value must be filled in";
var resource_routing_errormsg_inuse = "Combination already in use";
var resource_ivrquestions_errormsg_notpositive = "Value must me greater or equal then 0";
var resource_settings_default_VoicemailTextToSpeech = "Welcome. Press one to receive a voicemail";
var resource_ivrquestions_description_CallbackInitPreNumber = "Message before phone number, if phone number has been recognized.";
var resource_ivrquestions_description_CallbackInitPostNumber = "Message after number, if phone number has been recognized.";
var resource_ivrquestions_description_CallbackInitAnonymous = "Message if phone number has not been recognized.";
var resource_ivrquestions_description_CallbackEnterNumber = "Message for entering phone number.";
var resource_ivrquestions_description_CallbackVerifyPreNumber = "Message before phone number, after entering phone number.";
var resource_ivrquestions_description_CallbackVerifyPostNumber = "Message after phone number, after phone number.";
var resource_ivrquestions_description_CallbackBye = "Message to confirm CallBack.";
var resource_ivrquestions_question_CallbackInitPreNumber = "You would like to be called back. The phone number";
var resource_ivrquestions_question_CallbackInitPostNumber = "has been recognized. If you want to be called back on that number, press 1. If you would like to be called back on a different number, press 2.";
var resource_ivrquestions_question_CallbackInitAnonymous = "Your number has not been recognized.";
var resource_ivrquestions_question_CallbackEnterNumber = "Enter your phone number and finish with the pound key.";
var resource_ivrquestions_question_CallbackVerifyPreNumber = "You have entered the number";
var resource_ivrquestions_question_CallbackVerifyPostNumber = "If this is correct, press 1. Press 2 if you would like to be called back on a different number.";
var resource_ivrquestions_question_CallbackBye = "Thanks. We shall call you as soon as possible.";
var resource_ivrquestions_errormsg_nochild = "This question needs child questions when using this configuration";
var resource_ivrquestions_errormsg_noselect = "You must select a value";
var resource_eventreceiver_ivrquestions_errormessage2 = "IVR loop detected. Cannot update item with selected parent.";
var resource_eventreceiver_skills_errormessage1 = "AvailabilitySkill loop detected. Cannot update item with selected AvailabilityEscapeSkill.";
var resource_eventreceiver_skills_errormessage2 = "AvailabilityEscapeSkill is the same as AvailabilitySkill title. Cannot update item with this input.";
var resource_eventreceiver_skills_errormessage3 = "(Countdown)EscapeSkill loop detected. Cannot update item with selected (Countdown)EscapeSkill when StartCountDownSeconds and EndCountDownSeconds are 0.";
var resource_eventreceiver_skills_errormessage4 = "(Countdown)EscapeSkill is the same as (Countdown)EscapeSkill title. Cannot update item with this input.";
var resource_menu_section_UserSettings = "User settings";
var resource_menu_section_GlobalSettings = "Global settings";
var resource_menu_section_FunctionalSettings = "Functional settings";
var resource_menu_section_BusinessIntelligence = "Business Intelligence";
var resource_menu_title_Agents = "Agents";
var resource_menu_title_SkillsPerAgent = "Skills per agent";
var resource_menu_title_ReasonCodes = "Reason codes";
var resource_menu_title_Supervisors = "Supervisors";
var resource_menu_title_TrainerTrainee = "Trainer trainee";
var resource_menu_title_VoicemailAgents = "Voicemail agents";
var resource_menu_title_Endpoints = "Endpoints";
var resource_menu_title_Playlists = "Playlists";
var resource_menu_title_PromptsConfig = "Prompts config";
var resource_menu_title_QualityMonitorConfig = "Quality monitoring";
var resource_menu_title_RetentionPolicy = "Retention policy";
var resource_menu_title_Settings = "Settings";
var resource_menu_title_TimerJobs = "Timer jobs";
var resource_menu_title_WorkJobs = "Work jobs";
var resource_menu_title_AudioFiles = "Audiofiles";
var resource_menu_title_Businesshours = "Business hours";
var resource_menu_title_ChatQuestions = "Chat questions";
var resource_menu_title_CallClassifications = "Call classifications";
var resource_menu_title_Holidays = "Holidays";
var resource_menu_title_IVRQuestions = "IVR";
var resource_menu_title_OutboundDialerCalls = "Outbound dialer calls";
var resource_menu_title_Skill = "Skill";
var resource_menu_title_AvailabilitySkill = "Availability skill";
var resource_menu_title_ChatSkill = "Chat skill";
var resource_menu_title_CountdownSkill = "Countdown skill";
var resource_menu_title_ForwardSkill = "Forward skill";
var resource_menu_title_Survey = "Survey";
var resource_menu_title_CallSummary = "Call summary";
var resource_menu_title_MissedCallsToday = "Missed calls today";
var resource_menu_title_Recordings = "Recordings";
var resource_menu_title_Reports = "Reports";
var resource_menu_title_Voicemails = "Voicemails";
var resource_menu_title_IDRQuestions = "IDR questions";
var resource_menu_title_ChatForwardSkill = "Chat forward skill";
var resource_menu_title_PluginAttributes = "Plugin Attributes";
var resource_menu_title_PluginSettings = "Plugin Settings";
var resource_menu_title_PluginFlowSettings = "Plugin Flow Settings";
var resource_settings_default_Chat_Conversation_WebChat_Wrong_Input_IDR = "The entered value is not a IDR choice and/or correct numeric value";
var resource_settings_default_Chat_Conversation_WebChat_IDR_No_Choice = "You have not made a choice within QueueNoChoiceTimeout. Interactive Dialogue Routing will now be closed.";
var resource_idrquestions_question_queue1 = "One moment please, your call will be answered by the next available representative.";
var resource_idrquestions_question_queue2_1 = "Please hold. There is one person ahead of you.";
var resource_idrquestions_question_queue2_2 = "Please hold. There are two persons ahead of you.";
var resource_idrquestions_question_queue2_3 = "Please hold. There are three persons ahead of you.";
var resource_idrquestions_question_queue2_4 = "Please hold. There are four persons ahead of you.";
var resource_idrquestions_question_queue2_5 = "Please hold. There are five persons ahead of you.";
var resource_idrquestions_question_queue2_more_5 = "Please hold. There are more than five persons ahead of you.";
var resource_eventreceiver_idrquestions_errormessage1 = "Cannot delete IDRSystemItems";
var resource_eventreceiver_idrquestions_errormessage2 = "IDR loop detected. Cannot update item with selected parent.";
var resource_eventreceiver_endpoints_errormessage1 = "Cannot add more then 1 item of this content type.";
var resource_common_contenttype_language_variant = "Item";
var resource_menu_title_Notifications = "Notifications";
var resource_settings_default_Chat_Conversation_ChatIsClosedByAgent = "The chat is closed by the agent.";
var resource_settings_default_Chat_Conversation_ChatIsClosedByCustomer = "The chat is closed by the customer.";
var resource_settings_default_Chat_Conversation_Chat_Request_Expired = "Request has expired.";
var resource_settings_default_Chat_Conversation_Customer_Finished_Questionaire = "The customer has completed the questionnaire, you can now send messages.";
var resource_settings_default_Chat_Conversation_Customer_Started_Questionaire = "The customer is busy with the questionnaire, please wait until it has finished answering the questions.";
var resource_settings_default_Chat_Conversation_Do_You_Accept = "Do you accept this conversation?";
var resource_settings_default_Chat_Conversation_HowCanIHelpYou = "How can i help you?";
var resource_settings_default_Chat_Conversation_NoAgentAvailable = "There is no agent available, please try again later.";
var resource_settings_default_Chat_Conversation_NoAgentsFound = "Unfortunately we where not able to find an agent.";
var resource_settings_default_Chat_Conversation_Questionaire_Finished_Instruction = "Thank you for filling in the questionnaire, you can now start chat and/or audio/video/sharing.";
var resource_settings_default_Chat_Conversation_Questionaire_InProgress = "The customer is still busy filling in the questionnair, this message will not be deliverd.";
var resource_settings_default_Chat_Conversation_SearchingForAgent = "One moment please, we are searching for an agent.";
var resource_settings_default_Chat_Conversation_Welcome = "Welcome";
var resource_settings_default_Chat_Conversation_WhatIsYourName = "Hello, what's your name?";
var resource_settings_default_Chat_Conversation_YouAreNowConnectedToAgent = "You are connected with an agent.";
var resource_eventreceiver_ivrquestions_errormessage3 = "Cannot change Title in SystemItems or CustomSystemItems";
var resource_menu_title_UCCRouting = "UCC routing";
var resource_menu_title_InboundRouting = "Inbound routing";
var resource_menu_title_CountdownAvailabilitySkill = "Countdown availability skill";
var resource_menu_title_EscapeMaxQueueSizeSkill = "Escape max queue size skill";
var resource_ivrquestions_description_holidayquestion = "The customer will hear this question when there is an active Holiday containing this question configured.";
var resource_holidays_errormsg_samevalues = "Start datetime and End datetime cannot be the same";
var resource_holidays_errormsg_lowervalue = "Start datetime cannot be lower then the End datetime";
var resource_menu_section_UserInput = "USER INPUT";
var resource_menu_section_UserRole = "USER ROLE";
var resource_menu_section_UccConfig = "UCC CONFIG";
var resource_menu_section_DialogueIntelligence = "DIALOGUE INTELLIGENCE";
var resource_menu_section_Actions = "ACTIONS";
var resource_menu_section_UccGeneral = "UCC GENERAL";
var resource_menu_section_DialogueManagement = "DIALOGUE MANAGEMENT";
var resource_menu_section_ContentManagement = "CONTENT MANAGEMENT";
var resource_menu_title_RoleBasedSecurity = "Role based security";
var resource_menu_title_VersionManagement = "Version management";
var resource_menu_title_ScreenRecordingsInbound = "Screen recordings inbound";
var resource_menu_title_ScreenRecordingsOutbound = "Screen recordings outbound";
var resource_portal_label_Users = "Users";
var resource_menu_section_Overview = "Overview";
var resource_portal_label_ShowOldPortal = "Show old portal";
var resource_portal_label_OutboundDialer = "Outbound dialer";
var resource_portal_label_CallRecording = "Call recording";
var resource_portal_label_InboundInterception = "Inbound interception";
var resource_portal_label_OutboundInterception = "Outbound interception";
var resource_portal_label_InternalInterception = "Internal interception";
var resource_portal_label_Recordings = "Recordings";
var resource_portal_alt_Recordings = "Recordings within a year";
var resource_portal_label_TotalAgentsInSkill = "Agents in skill";
var resource_portal_label_MissedCallsToday = "Missed calls today";
var resource_portal_alt_MissedCallsToday = "Missed calls today";
var resource_portal_label_Voicemails = "Voicemails";
var resource_portal_alt_Voicemails = "Voicemails within a year";
var resource_portal_label_Holidays = "UCC Upcoming Holiday";
var resource_portal_label_BusinessHours = "UCC business hours";
var resource_portal_label_Agents = "Agents";
var resource_portal_label_Accepted = "Accepted";
var resource_portal_label_Failed = "Failed";
var resource_portal_label_Pending = "Pending";
var resource_portal_label_Supervisors = "Supervisors";
var resource_portal_label_Trainees = "Trainees";
var resource_portal_label_Trainers = "Trainers";
var resource_portal_label_NoHolidays = "No upcoming holidays";
var resource_portal_label_Active = "Active";
var resource_portal_label_Disabled = "Disabled";
var resource_portal_label_NotConfigured = "Not configured";
var resource_portal_label_Remaining = "remaining";
var resource_portal_label_Till = "till";
var resource_portal_label_Open = "Open";
var resource_portal_label_Closed = "Closed";
var resource_portal_label_AllDay = "All day";
var resource_portal_label_Today = "Today";
var resource_portal_label_Day = "day";
var resource_portal_label_Days = "days";
