Additional Configuration for WebAgent

Use these topics to fine-tune how Dialogue Cloud WebAgent behaves in your environment.

Telephony & Call Handling

• Configure Direct Call Interceptor / Outbound Calling for WebAgent
• Configure Remote Call Controls for WebAgent
• Configure Phone-number Region for WebAgent

CRM Integration

• CRM Service for Dialogue Cloud

User Interface & Preferences

• Configure UI Plugins for WebAgent
• Configure user settings storage for WebAgent

Plugin System Configuration

• WebAgentService Plugin Settings Overview