We're here to help you!
-
GoLive! The AnywhereNow documentation explains in detail all aspects of installing, customizing, maintaining or using the software.
-
Getting Started
Getting Started with AnywhereNow
-
Platform Elements
Platform elements shows all available products offered by AnywhereNow.
-
API
Start building with AnywhereNow
-
Guides
Shows all manuals available for AnywhereNow.
Latest announcements
-
Your Attention please!
Microsoft will enforce stricter Phone license checks per September 30th. Transferring phone calls using a Teams-bot (like our Attendant Console for Teams) will be affected. Please consider appropriate measures.
September, 2025.
-
Introducing DC2025.01 in Early Release
We are running a controlled release of version DC2025.01 with selected partners and customers.
August, 2025.
-
New Interactive Training Videos for OnePortal Formerly known as Partner Portal. A redesigned web portal for managing Dialogue Cloud deployments.
Common tasks with sequential steps are now provided as interactive training videos. Have a look!
June, 2025.
-
Your Attention please!
SharePoint application authentication via ClientId and ClientSecret will stop working by April 2026. Please take appropriate and timely action!
April, 2025.
-
More contact search results
WebAgent contact search queries now allow up to 50 results to be shown in DC2024.01g
March, 2025.
-
Authentication changes
AnywhereNow Authentication URI change required in DC2024.01f
January, 2025.
-
Supervisor join now notified to agent
Supervisor join and leave audio notification changes in DC2024.01
April, 2024.
-
Settings and behavior changes
Audio recording and interceptor The Interceptor is a service installed on AnywhereNow. It monitors all calls during set-up on endpoints of active Agents. By intercepting that call set-up and redirecting it to an UCC it lets you manage the direct inbound and outbound dialogues of the contact center agents. settings changes in DC2024.01
March, 2024.
Latest Release Note Changes
-
Early Release
August 2025
DC2025.01
The first DC2025.01 bundle A bundle is a fixed combination of our software platform elements of very specific versions. These are designed and tested to optimally work together to assure their intended function and interoperability. for AnywhereNow Dialogue Cloud is currently in Early Release stage.
Read more > -
Recommended
June 2025
DC2024.02b
This is the latest DC2024.02 level release of our bundles. GA since June 17th 2025.
Read more > -
Recommended and default
March 2025
DC2024.01g
This is the latest DC2024.01 level release of our bundles. GA since March 5th 2025.
Read more > -
Recommended
October 2024
DC2023.04g
This is the latest DC2023.04 level release of our bundles. GA since September 30th 2024.
Read more >