WebAgent for DaVinci

Prerequisites

Licensing prerequisites

To use the embedded WebAgent, you need:

  • A valid WebAgent license.
  • An entitlement to embed WebAgent in your application. This may be included in your subscription or provided through PUL20, WebAgent add-on: CRM Embedded.

Contact your AnywhereNow representative if you are unsure whether your subscription includes CRM embedding.

Introduction

Introduced in DC2024.02

DaVinci is a vendor agnostic platform that gives CX leaders and solution architects the ability to meet the wide range or requirements for customer experience initiatives.

Separating customer requirements from specific vendor features for improved CX and IT outcomes. A layered approach of pre-built, low code/ no code and completely custom DaVinci apps to cover every use case from basic to highly complex.

Available Languages

The Dialogue Cloud WebAgent is available in the following languages:

  • Chinese (Simplified)

  • Danish

  • Dutch

  • English

  • German

  • French

  • Italian

  • Spanish

  • Swedish