Dialogue Cloud

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Platform Elements / WebAgent for ServiceNow / Scenarios

Categories

  • WebAgent for ServiceNow
    • User Guide
    • Installation
    • Additional Configuration
    • Scenarios
      • CTI Actions and behaviors
      • CTI Activity followup actions
    • FAQ

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WebAgent for ServiceNow Scenarios

Note

Additional Dialogue Cloud WebAgent and CTI Integration license required.

Below is a list of various scenarios for Dialogue Cloud WebAgent for ServiceNow:

Overview

  • WebAgent for ServiceNow CTI Actions and behaviors

  • WebAgent for ServiceNow CTI Activity Followup Actions

In this article

  • WebAgent for ServiceNow Scenarios
    • Overview
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