Release Notes - Hotfix Release DC2022.03a

Warning

This version is now end-of-support. For more information, click here for our End-of-support policy.

This document contains a list of the updates to AnywhereNow software and components.

Updated Components

Note

To streamline our support process,  before raising a support ticket you need to ensure that the client used is upgraded to the version of the and so the log provided with the ticket is inline with the Bundle.  Please note that we will be unable to process support tickets raised on unsupported version.

+= updated in this bundle.
Component Version
Power BI 8.2.22212.01
Snapper 8.4.6
Inflight Wallboard (client) 6.5.5

New features

Description PBI

Added support for Azure AD App Only authentication towards SharePoint Online. For more details see Dialogue Cloud Microsoft Entra ID Enterprise Applications

59001

Feature enhancements

Description PBI

Added support for Dynamics365 On-premise.The Service can now also connect to a Dynamics 365 environment hosted on-premises.

58890

Resolved issues

Description PBI

Allow for direct- and consultative transfers after a MS Teams Agent initiated a DCI call to a colleague via the Snapper or WebAgent.

58514

Putting an outbound call on hold in the WebAgent, after blind transfer no longer fails.

57706

Refresh token mechanism in CRM Service for ServiceNow is revised, solving an issue in the refresh method.

58218