Dialogue Cloud

On Premises

Platform Elements / Campaign Dialer / Additional Configuration

Categories

  • Campaign Dialer
    • User Guide
    • Installation
    • Additional Configuration
      • How to handle customer's voicemail
      • How to use the retry mechanism
      • How to enable call preparation
      • How to enable agent session feedback

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Additional Configuration Campaign Dialer

  • Customer's voicemail - Learn how handle customer's voicemails.

  • Retry Mechanism - Learn how to use the retry mechanism.

  • Enable Agent call preparation - Learn how to setup call preparation time before answering a call.

  • Enable Agent session feedback - Learn how to setup feedback to Agent when adding a callee during an outbound session has issues.

In this article

  • Additional Configuration Campaign Dialer
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