Install Voicemail Dialer
Prerequisites
Licensing prerequisites
An Enterprise license or higher is required to access these features.
Your subscription may already include the required entitlements. Contact your AnywhereNow representative if you are unsure whether your subscription includes these features.
Comparison to Voicemail Dialer v1 and v2
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The VoicemailDialer v2 does not use the VoicemailAgents list, but uses regular Agents and Skills instead.
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The VoicemailDialer v2 will not call an Agent if that Agent is already in a Call, or otherwise unavailable.
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The VoicemailDialer v2 Sessions will be queued if no Agents are available. This means Agents can also Take VoicemailDialer V2 sessions from the Queue.
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