Install WhatsApp and SMS Dialogue Provider

Note

An additional AnywhereNow WebAgent for Omnichannel license is required.

Note

An Enterprise license or higher is required to access these features.

To install the WhatsApp and SMS Dialogue Provider the following steps need to be made.

Link UCC to WebAgent

First the WebAgent Service need to be installed.

The next step is to deploy the WhatsApp and SMS Dialogue Provider