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GoLive! The AnywhereNow documentation explains in detail all aspects of installing, customizing, maintaining or using the software.
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Getting Started
Getting Started with AnywhereNow
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Platform Elements
Platform elements shows all available products offered by AnywhereNow.
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API
Start building with AnywhereNow
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Guides
Shows all manuals available for AnywhereNow.
Latest announcements
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Feature behavior change
WebAgent contact search queries now allow up to 50 results to be shown in DC2024.01g
Announced on March 5th, 2025.
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Authentication
AnywhereNow Authentication URI change required in DC2024.01f
Announced on January 21st, 2025.
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Feature behavior change
Supervisor join and leave audio notification changes in DC2024.01
Announced on April 11th, 2024.
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Feature behavior change
Audio recording and interceptor The Interceptor is a service installed on AnywhereNow. It monitors all calls during set-up on endpoints of active Agents. By intercepting that call set-up and redirecting it to an UCC it lets you manage the direct inbound and outbound dialogues of the contact center agents. settings changes in DC2024.01
Announced on March 28th, 2024.
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Feature behavior change
Direct Call Interceptor (Dialpad) behavior changes in DC2023.03
Announced March 28th, 2024
Latest Release Note Changes
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Recommended
June 2025
DC2024.02b
This is the latest DC2024.02 level release of our bundles. GA since June 17th 2025.
Read more > -
Recommended and default
March 2025
DC2024.01g
This is the latest DC2024.01 level release of our bundles. GA since March 5th 2025.
Read more > -
Recommended
October 2024
DC2023.04g
This is the latest DC2023.04 level release of our bundles. GA since September 30th 2024.
Read more >