5 IP Planning and Firewall settings
Last updated: January 2025
5.1 Introduction
This chapter provides the IP-address and IP-Port details required for opening the customer’s Firewall between the customer’s SBC and the AnywhereNow Session Border Controller.
5.2 Dialogue Cloud SBC Fully Qualified Domain Name
There are multiple Azure regions in which the AnywhereNow Dialogue Cloud has been deployed. Please see below which regions they are, and which SBC FQDN will be applicable for terminating the customer’s VoIP connection (i.e. trunk).
The Dialogue Cloud Session Border Controller Fully Qualified Domain Names per supported region are:
-
Europe, Middle East & Africa:
-
For services deployed before 1st September 2023:
emea-weu-p-sbc01.emea-weu.anywhere365.cloud
-
For services deployed on and after 1st September 2023:
emea-gwc-p00-sbc01.emea-gwc.prd.anywhere365.cloud
-
-
Asia and Pacific
-
apac-sea-p-sbc01.apac-sea.anywhere365.cloud
-
-
Australia
-
apac-aue-p00-sbc01.apac-aue.prd.anywhere365.cloud
-
-
North America
-
nora-cus-p-sbc01.nora-cus.anywhere365.cloud
-
Important!
Ask your AnywhereNow contact (Professional Service Engineer during project delivery or through an AnywhereNow Support ticket for an operational platform) which SBC needs to be used for your AnywhereNow Dialogue Cloud Service. Especially in EMEA.
5.3 Geographical Redundancy
It should be noted that each region the deployed AnywhereNow Dialogue Cloud SBC runs in a high available cluster setup and is therefore active across 2 different Azure availability zones. In this geographical setup the SBC’s IP addresses will automatically be routed to the active node(s).
5.4 Used IP-Ports
The Anywhere 365 Dialogue Cloud uses the following port numbers for signaling:
| Protocol | Destination port number(s) |
|---|---|
|
SIP TLS Over TCP (Preferred) |
5061 |
|
SIP TCP/UDP |
5060 |
Table 1 –Port numbers used for signaling
The Anywhere 365 Dialogue Cloud uses the following port numbers for media:
| Protocol | Destination port number(s) |
|---|---|
|
SRTP/SRTCP Over UDP (Preferred) |
6000-65535 |
|
RTP/RTCP Over UDP |
6000-65535 |
Table 2 –Port numbers used for media
5.5 Used IP-Addresses
The following tables provide for each region a listing of the SBC cluster’s signaling and media IP-addresses.
Important!
The AnywhereNow SBC has been configured to follow the offered media load in a region, by scaling out and scaling in the number of Media Components (currently between the solution scales between 2 and 5 Media Components). As a result, it can be possible that IP-traffic towards Media Components 3 up to 5 will only occur at higher traffic moments applicable for that region.
5.5.1 Region: Europe, Middle East & Africa
The following IP-Addresses are applicable for this region:
Cluster name: emea-weu-p-sbc01.emea-weu.anywhere365.cloud
| Component | IP-Address |
|---|---|
|
Signaling |
xxx.xxx.xxx.xxx |
|
Media | MC1 |
xxx.xxx.xxx.xxx |
|
Media | MC2 |
xxx.xxx.xxx.xxx |
|
Media | MC3 |
xxx.xxx.xxx.xxx |
|
Media | MC4 |
xxx.xxx.xxx.xxx |
|
Media | MC5 |
xxx.xxx.xxx.xxx |
Table 3 –IP-Addresses: emea-weu-p-sbc01.emea-weu.anywhere365.cloud
Note
Ask your AnywhereNow Certified Partner contact which exact IP addresses you should use. This document (with up-to-date values) is available for download through our Support Portal FAQ. See: Service-now Knowledgebase Dialogue Cloud SBC Technical Setup Guide
Cluster name: emea-gwc-p00-sbc01.emea-gwc.prd.anywhere365.cloud
| Component | IP-Address |
|---|---|
|
Signaling |
xxx.xxx.xxx.xxx |
|
Media | MC1 |
xxx.xxx.xxx.xxx |
|
Media | MC2 |
xxx.xxx.xxx.xxx |
|
Media | MC3 |
xxx.xxx.xxx.xxx |
|
Media | MC4 |
xxx.xxx.xxx.xxx |
|
Media | MC5 |
xxx.xxx.xxx.xxx |
Table 4 –IP-Addresses: emea-gwc-p00-sbc01.emea-gwc.prd.anywhere365.cloud
Note
Ask your AnywhereNow Certified Partner contact which exact IP addresses you should use. This document (with up-to-date values) is available for download through our Support Portal FAQ. See: Service-now Knowledgebase Dialogue Cloud SBC Technical Setup Guide
Important
During the deployment integration the information will be shared to which of the two clusters the customer’s SBC will be connected.
5.5.2 Region: Asia and Pacific
The following IP-Addresses are applicable for this region:
Cluster name: apac-sea-p-sbc01.apac-sea.anywhere365.cloud
| Component | IP-Address |
|---|---|
|
Signaling |
xxx.xxx.xxx.xxx |
|
Media | MC1 |
xxx.xxx.xxx.xxx |
|
Media | MC2 |
xxx.xxx.xxx.xxx |
|
Media | MC3 |
xxx.xxx.xxx.xxx |
|
Media | MC4 |
xxx.xxx.xxx.xxx |
|
Media | MC5 |
xxx.xxx.xxx.xxx |
Table 5 –IP-Addresses: apac-sea-p-sbc01.apac-sea.anywhere365.cloud
Note
Ask your AnywhereNow Certified Partner contact which exact IP addresses you should use. This document (with up-to-date values) is available for download through our Support Portal FAQ. See: Service-now Knowledgebase Dialogue Cloud SBC Technical Setup Guide
5.5.3 Region: North America
The following IP-Addresses are applicable for this region:
Cluster name: nora-cus-p-sbc01.nora-cus.anywhere365.cloud
| Component | IP-Address |
|---|---|
|
Signaling |
xxx.xxx.xxx.xxx |
|
Media | MC1 |
xxx.xxx.xxx.xxx |
|
Media | MC2 |
xxx.xxx.xxx.xxx |
|
Media | MC3 |
xxx.xxx.xxx.xxx |
|
Media | MC4 |
xxx.xxx.xxx.xxx |
|
Media | MC5 |
xxx.xxx.xxx.xxx |
Table 6 –IP-Addresses: nora-cus-p-sbc01.nora-cus.anywhere365.cloud
Note
Ask your AnywhereNow Certified Partner contact which exact IP addresses you should use. This document (with up-to-date values) is available for download through our Support Portal FAQ. See: Service-now Knowledgebase Dialogue Cloud SBC Technical Setup Guide
5.5.4 Region: Australia
The following IP-Addresses are applicable for this region:
Cluster name: apac-aue-p00-sbc01.apac-aue.prd.anywhere365.cloud
| Component | IP-Address |
|---|---|
|
Signaling |
xxx.xxx.xxx.xxx |
|
Media | MC1 |
xxx.xxx.xxx.xxx |
|
Media | MC2 |
xxx.xxx.xxx.xxx |
|
Media | MC3 |
xxx.xxx.xxx.xxx |
|
Media | MC4 |
xxx.xxx.xxx.xxx |
|
Media | MC5 |
xxx.xxx.xxx.xxx |
Table 7 –IP-Addresses: apac-aue-p00-sbc01.apac-aue.prd.anywhere365.cloud
Note
Ask your AnywhereNow Certified Partner contact which exact IP addresses you should use. This document (with up-to-date values) is available for download through our Support Portal FAQ. See: Service-now Knowledgebase Dialogue Cloud SBC Technical Setup Guide