This technical release bulletin provides an overview of the new features and enhancements for the indicated release of the Attendant Console for Microsoft Teams.
This bulletin is aimed at partners, not end-users. After the release has been deployed, Attendant Console users will see a one-time What’s new pop-up highlighting the most important functional changes. The What’s new information, relevant to the attendant user, will also be made accessible from the Help menu inside the Attendant Console.
Updated Backend Identity Service
Updating was a prerequisite step for
- ACS ACS commonly known as the acronym for Azure Communication Services, Microsoft's multichannel communication API in Azure for voice, video, chat, text messaging/SMS, email, and more to applications. Not te be confused with Azure Access Control Services (AACS) a deprecating authentication service of Microsoft, also sometimes abbreviated to ACS. improvement in accepting calls.
- Attendant Console for Teams as Teams App (request required by Microsoft for additional permissions).
- Performance improvement cache handling in OMNIdir.