Configurations - Configure Dialogue Studios

Dialogue Studio Configurations Overview

In OnePortal Formerly known as Partner Portal. A redesigned web portal for managing Dialogue Cloud deployments., Dialogue Studio is managed under Configurations.

The Configurations area contains the available configuration types for the selected customer, including Dialogue Studio, SBC, Auth, and Vault.

When you open Dialogue Studio Configurations, the overview page shows all available Dialogue Studio configurations for the selected customer.

For each configuration, the overview shows the following details:

• Version

• Bundle A bundle is a fixed combination of our software platform elements of very specific versions. These are designed and tested to optimally work together to assure their intended function and interoperability.

• Region

• Auth type

• Status

• URL

From this overview, you can Edit, Restart, Update, or Remove a Dialogue Studio configuration.

Create a Dialogue Studio

To create a new Dialogue Studio configuration:

1. Select Create.

2. Select the DS button.

3. In the pop-up window, complete the required fields:

   • Select Region

   • Bundle (text field)

   • Select the authentication method: AnywhereNow Auth or Username/Password

If you select AnywhereNow Auth, you must enter:

• Read AD Group

• Write AD Group

If you select Username/Password, you must enter:

• Username

• Password

When ready, select Create configuration to add the new Dialogue Studio configuration to the overview.

Edit a Dialogue Studio Configuration

Select Edit on an existing Dialogue Studio configuration to open the same pop-up window again.

When editing an existing configuration, the Region and Bundle fields are locked.

You can still update the authentication settings and save the changes.

When ready, select Update configuration to save the changes to the existing Dialogue Studio configuration.

Update Dialogue Studio Configuration

To update an existing Dialogue Studio configuration:

1. Select Update on the configuration tile.

2. Enable the Schedule update toggle.

3. Enter the desired Bundle.

4. Select Submit.

This schedules the Dialogue Studio configuration to update to the requested bundle.