Dialogue Cloud

Dialogue AI Assist (powered by Deepdesk)

Note

Dialogue AI Assist add-in features in WebAgent require an additional Deepdesk license from AnywhereNow.

Dialogue AI Assist is a powerful, AI-driven solution that empowers customer service agents to create more meaningful interactions. By integrating directly with the AnywhereNow WebAgent, Dialogue AI Assist offers real-time suggestions that agents can quickly select or combine into a single message. This streamlined approach reduces response times, boosts accuracy, and leads to higher customer satisfaction.

Chat Channel

Note

Introduced in DC2023.03

  • Real-Time Suggestions
    Automatically surface context-aware responses that agents can easily select, customize, or combine into a single message.
  • Keyboard-Friendly Navigation
    Quickly move between suggestions, ensuring a faster, more efficient workflow without cumbersome manual searches.
  • Relevant Resources
    Instantly share helpful URLs or knowledge-base links with customers, letting them access the information they need right away.

Next step

Ready to enhance every interaction? Begin deploying Dialogue AI Assist today and revolutionize your customer support experience:

Dialogue AI Assist Activation and Setup Guide