Receptionist for Broadworks BW2025.01 Release Bulletin

Welcome to the PeterConnects (part of AnywhereNow) Software Technical Release Bulletin.

The purpose of this Bulletin is to update you on the improvements we are making to our software and share with you the latest Change List which has been designed to advise you of all changes made to our products.

Our Technical Release Bulletins are the easiest way for you to keep up to date on the latest improvements to the PeterConnects (part of AnywhereNow) product line and how you can leverage these investments for your customers.

Whenever applicable, the changes described below are also covered by the user manual.

List of fixes

125171: Number recognition - reverse lookup working as expected

Issue Description:

The reverse lookup functionality for number recognition is working as expected. However, an issue arose when enabling the cache feature. Specifically, when performing a number lookup in F2 and the number was not found in the cache, the system failed to consult the BW backend as a backup source.

Cause:

This issue occurred only when the prefix of the number saved in the cache was not in the same format as the incoming number. In this scenario, the lookup process would not properly fall back to the BW backend for the missing result.

Resolution:

The issue has been identified and corrected. The system now properly consults the BW backend when a result is not found in the cache, even if the number formats do not match exactly.

125841: Search is possible when keywords are divided by underscores

Search functionality is now supported when keywords are separated by underscores.

Implementation Detail:

Underscores are now properly recognized and considered when breaking down parts of names for cache search purposes. This ensures that searches involving underscores are handled correctly during the cache lookup process.

125616: unclickable buttons/uncontrollable call

Issue Resolution:

An issue where buttons became unclickable and calls uncontrollable has been fixed.

Description:

In certain cases, after specific mouse movements, the call became uncontrollable, causing subsequent mouse clicks to have no effect. This issue has now been resolved, ensuring that all mouse interactions function as expected.